Miguel Frias

Welcome Call Specialist & Cust. Service Agent at Occidental Vacation Club

Miguel Frias has extensive experience in customer service and management. Since July 2015, Miguel has served as a Welcome Call Specialist and Customer Service Agent at Occidental Vacation Club, where Miguel is responsible for onboarding new clients and enhancing their understanding of the membership benefits. Prior to this role, Miguel was the CEO of Cell Phone Solutions from April 2009 to November 2014 and managed operations at Black Tie Valet from June 2003 to September 2010. Miguel's educational background spans institutions in Santo Domingo, Dominican Republic, and the United States of America.

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Occidental Vacation Club

Official Occidental Vacation Club LinkedIn page. OVC is a wholly-owned subsidiary of Barceló Hotel Group. Our mission is to provide high-quality, hassle-free, all-inclusive vacations to our members in as many destinations as possible at a reasonable price. Currently, over 30,000 families enjoy two trips a year using their Occidental Vacation Club membership. The fact that the Vacation Club is part of a Hotel Company differentiates our Club from traditional timeshare condos. Our hotels are full-service, all-inclusive properties with multiple restaurants (in some cases up to 8), bars, and entertainment facilities. This allows the Club to provide the membership with higher service and facilities. Including a First Club or Grand Level membership, a fully stocked bar in the room, a members' lounge, a private restaurant, and an exclusive beach area with butler service.