Pedro de Oliveira

Pedro de Oliveira has extensive experience in customer success and account management roles. Pedro is currently working as a Customer Success Manager (Global) at GrowerIQ, where they are responsible for managing client relationships in EMEA, LATAM, and South African markets. Their duties include project kick-off, onboarding, cloud environment setup, building customer relationships, developing success plans, and providing technical support. Prior to this role, Pedro worked as an Enterprise Customer Success Manager at Emailable from 2019 to 2021. Pedro also has experience as a Dropbox Sales Account Executive at Dropbox from 2018 to 2019 and as an SMB Account Manager at Accenture Enkitec Group from 2017 to 2018.

Pedro de Oliveira completed their Bachelor's degree in Social Communication and Media from Universidade Presbiteriana Mackenzie from 2003 to 2007. In 2016, they pursued a specialization in Digital Marketing through an online course called MOZ. Additionally, they obtained several certifications including Customer Success Manager Certification (Level 2) from SuccessHACKER in November 2022, Training with Stories from LinkedIn in April 2021, Key Account Management from LinkedIn in October 2019, and Negotiation Foundations from LinkedIn in September 2019.