Erika Carvajal

Erika joined GAP as a web developer in 2009 and led for seven years as VP of Delivery before being named VP of Information Services. Erika’s core mission is to ensure that each project team delivers on GAP’s commitment to providing quality, transparency, value, and an exceptional client experience from ideation to launch. She and her team act as client advocates and advisors, and work on creating loyal customers for life. To that end, Erika has helped establish several Software Centers of Excellence across Costa Rica and Colombia. She is passionate about promoting an Agile mindset throughout the company, and empowering teams to exceed client expectations through mentorship, coaching, and developing strategies for continuous improvement. She revels in the collaborative environment at GAP, where you can always build something together as a team, be it a new initiative, strategy, department, or product. Her motto is: If you win, we all win. If you lose, we all lose.

Erika is a software engineer with more than 10 years of experience in developing and managing complex projects for a diverse clientele. She holds several certifications from recognized organizations such as the Scrum Alliance.