Growth Molecules™
Jennifer Wang is a seasoned professional with extensive experience in customer success and leadership across various technology companies. Currently serving as a Senior Advisor and Fractional Leader at Growth Molecules, LLC since January 2022, Jennifer specializes in data-driven customer success strategies and executive coaching. Previous positions include interim Head of Customer Success at Turing Labs Inc., and Vice President of Customer Success at Vectra AI and Agari, contributing to advanced security solutions leveraging AI and data analytics. Jennifer's career began at Fry Multimedia and progressed through roles at Netscape Communications Corporation, AirFlash, and Neoforma, culminating in a strong foundation in technical sales and professional services. Jennifer holds a Bachelor of Music with Highest Distinction from Northwestern University and furthered education at the University of Pennsylvania.
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Growth Molecules™
We help companies protect and grow revenue by growing customers and mitigating churn. We are a group of management consults specializing in customer success for B2B and B2B2C SaaS companies. Our award-winning team comprises of former global tech execs, so we “get it.” We’ve trained professionals in accredited customer success, support, and leadership training programs, served as fractional leaders, and are globally recognized for delivering high-impact assessments, playbooks, and customer journey maps. We are proven growth revenue advisors who deliver data-driven customer success strategies to enable your teams and customers. Growth Molecules is Customer Success. Solved.