Growth Molecules™
SABINA M. PONS, MA, is an experienced Managing Director at Growth Molecules™, LLC, focusing on customer success advisory for B2B and B2B2C technology companies. As the founder of Pressing ON™, a project supporting women in technology, SABINA co-authored a book featuring over 300 stories from women in the tech industry. SABINA is an official member of the Newsweek Expert Forum, providing insights on Customer Success in B2B SaaS. Previous roles include Chief Customer Officer at BuildingLink, Global VP of Client Success & Support at Kantata, and Director of Client Success & Solutions at OceanX, where SABINA made significant contributions to customer experience and organizational scaling. SABINA holds a BA in Public Relations from the University of Southern California and an MA in Communication, Leadership, & Organizational Behavior from Gonzaga University, along with a certificate in Customer Experience from UC Irvine.
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Growth Molecules™
We help companies protect and grow revenue by growing customers and mitigating churn. We are a group of management consults specializing in customer success for B2B and B2B2C SaaS companies. Our award-winning team comprises of former global tech execs, so we “get it.” We’ve trained professionals in accredited customer success, support, and leadership training programs, served as fractional leaders, and are globally recognized for delivering high-impact assessments, playbooks, and customer journey maps. We are proven growth revenue advisors who deliver data-driven customer success strategies to enable your teams and customers. Growth Molecules is Customer Success. Solved.