Daniel Keselman is a skilled Technical Operations Manager with over 5 years of experience in technical support and operations, currently employing expertise in CRM systems and data analytics at Growthspace. Since 2024, they have led initiatives that markedly improved SLA compliance and reduced breaches. Previous roles include Project Moderator and Training Manager at TELUS International, where they facilitated user research and training, and Technical Support Specialist at Ummanu Health, delivering hands-on support for B2B clients. Daniel's background reflects a strong focus on operational excellence and cross-functional collaboration, contributing to scalable solutions in both technical and customer support environments.
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