Kimphone P.

Kimphone P. has extensive experience in workforce management and software administration, currently serving as Software Administrator III for Grubhub since April 2021, where responsibilities include enhancing software strategies and managing vendor relationships within the Contact Center Operations. Prior roles include Analyst III and II at Blue Cross Blue Shield of Arizona, Coordinator of Workforce Management, and positions at Pana and ÆTHER GARDENS, where diverse analytical and leadership responsibilities were undertaken. Kimphone's industry experience began at UnitedHealth Group as Senior Specialist in Workforce Management, starting in August 2011. Educational background includes studies at the College of Southern Nevada.