Rohan Thakker is an experienced product leader with a strong background in enhancing post-order customer experiences across various industries. Currently leading the post-order customer experience at Grubhub since December 2022, Rohan previously served as a Senior Product Manager at Wayfair, where a team was built to optimize global service products. Rohan's earlier roles at EY included managing cross-functional teams to launch a critical application for a Fortune 50 bank, alongside significant contributions to compliance programs in banking. Rohan holds a Master’s degree in Information Management from Syracuse University and a Software Product Management Certification from Product School, complemented by a Bachelor's degree in Information Technology from DJ Sanghvi College of Engineering, Mumbai University.
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