Gustavo Soto

Gustavo Soto is an experienced IT Support Analyst with a diverse background in technical support and project management. Currently at Grupo CSI since November 2022, Gustavo focuses on IT support. Previous roles include technical support analyst at Boletín de la Computación and project executive at Pendere, where responsibilities encompassed hardware and software support, training for small and medium-sized enterprises (PYMES), vendor relations, and network configuration. Gustavo's early career included a technical service executive position at Totalplay, enhancing user experience across services. Ongoing education includes training from Platzi and Netwgeeks.com, alongside a foundational education from the Faculty of Engineering at UNAM.