O Grupo Elo é um conjunto de empresas que tem como missão desenvolver, atuar e contribuir com o relacionamento entre empresas e consumidores. Um grupo jovem, que nasceu em meio a transformação digital.

Fundado em 2012, o Grupo Elo é formado atualmente pelas empresas: Elo Contact Center, Conecta, KTS e TOP, e conta com aproximadamente 2 mil colaboradores, com escritórios em São Paulo (SP), Rio de Janeiro (RJ) e São Luís (MA).


Business Development

Call Center

Consumer Services

Grupo Elo

Chris Pothakos

Renato Almeida

Raphael Pasini Conde

This department oversees the efficiency and effectiveness of organizational processes and operations.

Operations Management

This department focuses on planning, business support, and quality analysis to drive operational effectiveness.

Planning and Analysis

This department manages employee relations, recruitment, and personnel administration.

Human Resources

This department manages and executes telemarketing activities to engage customers and drive sales.

Telemarketing Operations

This department focuses on providing assistance and solutions to customers' inquiries and issues.

Customer Support

This department ensures product quality and oversees quality control processes to maintain high standards.

Grupo Elo

Org chart

Teams

Operations Management

Planning and Analysis

Human Resources

Telemarketing Operations

Customer Support

Quality Assurance

Offices

Grupo Elo

Org chart

Teams

Operations Management

Planning and Analysis

Human Resources

Telemarketing Operations

Customer Support

Quality Assurance

Offices

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