Cynara Botarro Silva Brum

Cynara Botarro Silva Brum has extensive experience in strategic management and process innovation, particularly in the energy sector with Grupo Energisa from April 2017 to February 2024, serving as Gerente de Gestão de Serviços, where responsibilities included client satisfaction, intercompany billing, and digital service transformation. Prior roles include Managing transformation and automation processes, and leading continuous improvement initiatives with a focus on RPA implementation. Cynara's background also includes executive project coordination at Fundação Dom Cabral from June 2008 to February 2015, and strategic management analysis at Energisa from February 2006 to June 2008. Early career experiences encompass customer service and sales roles at Bradesco and Caixa Econômica Federal.