Vanessa Araujo

Vanessa Araujo possesses extensive experience in compliance and customer service within corporate environments. Currently serving as an Analista de Compliance at Hinode Group since May 2018, Vanessa supports compliance program activities, enhances monitoring and implementation of compliance improvements, and conducts investigations related to ethical complaints. Previous roles include an Analista de Pós Vendas at BNP Paribas Cardif, where Vanessa provided high-level customer support in mass insurance products and assisted major retailers in conflict resolution, as well as an Analista de Atendimento Pleno at Mondial Eletrodomésticos, focusing on customer service and relationship management within the retail sector. Vanessa is advancing academic credentials with a Pós Graduação in Compliance e Gestão de Riscos at Anhanguera Educacional, following a degree from Uninove - Universidade Nove de Julho.