Cristian Arriagada Cuevas

Cristian Arriagada Cuevas is an accomplished professional with extensive experience at Grupo Saesa since November 2006, having held various leadership roles such as Jefe Operaciones y Mantenimiento, Jefe de servicio al cliente, and Jefe comercial. Cristian specializes in ensuring compliance with KPi's and budgets, leading customer loyalty programs, and managing commercial operations to enhance customer satisfaction and experience. Notable achievements include a 60% increase in retail sales over two years and the development of strong relationships with major clients. Prior experience includes a role at CGE Distribución, where Cristian managed project analysis and product quality. Cristian holds a Master’s in Customer Experience Management from Universidad Complutense de Madrid and multiple diplomas in management and engineering, including an Ingeniero Civil Industrial degree from Universidad del Mar.