Cristina Almeida

Cristina Almeida is an experienced professional in information analysis and process management, currently serving as an Analista de Informações Gerenciais PL at Grupo Tracker since August 2021. Previously, Cristina held the role of Analista de Qualidade e Processos at Finnet from May 2016 to March 2020, focusing on service desk indicators and monitoring. Prior experience includes working as an Analista de Processos at CPM Braxis Capgemini from November 2010 to June 2015, where responsibilities included SLA/SLO indicator analysis, report generation, and automation using Excel/VB. Cristina Almeida holds a bachelor's degree in Sistemas da Informação from Faculdade Uni Sant'Anna, additional qualifications in Technology da Informação from Impacta Tecnologia, expertise in Linux network administration, and a postgraduate degree in Business Intelligence and Data Science from Faculdade Anhanguera.