Grupo Zelo
Marco Machado is an accomplished Chief Information Officer at Grupo Zelo since March 2022, overseeing the IT restructuring to support significant growth in a company with over R$620 million in revenue and 4 million insured clients. Previous experience includes serving as Head of Digital at Grupo Pardini, where responsibilities encompassed digital strategy for B2B and patient service centers, and as Director of Digital Transformation and Systems at AeC Contact Center, where a successful digital transformation resulted in over 10 million digital interactions. Additional roles span various leadership positions in technology and project management at Banco BMG, BlackMarlin Mobile, IBM, and several other firms, complemented by advanced academic qualifications from Columbia and MIT focused on digital business and transformation strategies.
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