Tiago Freitas

Tiago Freitas is an experienced professional with a strong background in process automation and operational excellence. At Grupo Zelo, serving as an Analista de Desenvolvimento de RPA Pleno from January 2022 to May 2024, responsibilities included mapping automation opportunities, developing RPA solutions using Blueprism and Python, and managing ongoing automation projects. Prior experience at Grupo Zelo as an Analista de Excelência Operacional Jr involved creating and maintaining Power BI dashboards, managing data indicators, and assisting in quality management project oversight. Tiago's foundational experience in process management came from an internship at SAAE, where contributions included managing processes and ensuring service quality. Leadership roles in academic organizations, including Vice-President and Director of Sports at ATENA and Vice-President of CAEDPRO, demonstrate strong skills in organizational management and event coordination.