The CAP Group manages the integrated water service in the Milan Metropolitan area, Monza and Brianza, Pavia, Varese, and Como using the “in house providing” model, guaranteeing the public control of the shareholders in accordance with the principles of transparency, accountability and participation. With over a decade of experience, it combines the public nature of the water resource and its management with an efficient management organization, capable of investing and increasing the knowledge of the infrastructure using IT instruments.

Utilities

Water

Gruppo CAP

Alessandro Russo

Matteo Colle

Michele Tessera

The Customer Support and Administrative Roles team at Gruppo CAP is dedicated to ensuring excellent service delivery and effective communication with customers. This team handles inquiries, manages contracts, oversees credit recovery, and coordinates client administration and supplier accounting. Additionally, they promote a culture of diversity and inclusion, fostering a supportive environment while upholding the principles of transparency and public accountability in water service management.

Customer Support and Administrative Roles

About

Team members

Other teams at Gruppo CAP

Engineering and Infrastructure

Engineering and Sustainability Team