Swapnil Upare

Swapnil Upare is an experienced professional in telecommunications and voice operations, currently serving as Manager Tier 2 Voice Operations at GTT since June 2018, where Swapnil oversees a team of 12 and ensures service assurance for global customers. Previous roles include Principal Network Technician and VoIP Engineer at Telstra, as well as Customer Service Representative at Tata Communications, focusing on phone configuration and UCaaS services. Swapnil's career also includes experience in network operations centers at Flightcase IT Services and Impact Telecom, and technical support roles at Telstra and Wipro BPS. Swapnil holds a Bachelor of Engineering in Electrical and Electronics Engineering from v.d.c.e.t. and an Associate of Science degree from Vidya Niketan High School.