Kristen Moyer

Kristen Moyer has over 10 years of work experience. Kristen is currently working as a Customer Success Manager at GTxcel, where they manage client publications in the online digital industry. Their responsibilities include providing training, customer support, and project management expertise. Kristen also assists the Sales team with onboarding new Publishers and upgrading existing publications' platforms. Additionally, Kristen collaborates with team members on Publishers' contractual SLAs to manage customer expectations.

Prior to their current role, Kristen worked at MediSked, LLC as an Implementation & Training Specialist from 2017 to 2021. Their responsibilities included providing customer-specific training for clients, preparing customized training materials, and coordinating with clients and internal resources to facilitate customized implementations.

Before that, Kristen worked at D4 LLC as a Client Manager from 2014 to 2017. Their role involved managing 20-40 active accounts, collaborating with the sales team for business development strategies, and customizing proposals, estimates, and contracts based on client needs.

From 2010 to 2014, Kristen worked at Woods Oviatt Gilman LLP as an IT End User Support, Training, and Project Development specialist. Their responsibilities included organizing and implementing projects, providing technical support on software applications, and creating/updating training materials and documentation.

Overall, Kristen Moyer has a strong background in customer success management, training, project coordination, and technical support.

From 1994 to 1995, Kristen Moyer attended East Carolina University, where they earned a Bachelor of Science degree in Health and Physical Education/Fitness.