Mayowa Olabode

Head, Branch Operations at Guaranty Trust Bank

Mayowa Olabode serves as the Head of Branch Operations at Guaranty Trust since May 2021, where responsibilities include reviewing and authorizing transactions, fostering a productive team culture, promoting digital product adoption, ensuring regulatory compliance, and delivering staff training sessions. Achievements include achieving a 98% ATM uptime and maintaining an operational performance rating of 90%. Prior roles include Team Lead of Branch Customer Information Service, where Mayowa implemented process improvements and cross-selling strategies, and a Graduate Trainee at Chin Cherry Nigeria, where a significant reduction in fraud and a substantial increase in turnover were attained. Mayowa began a career as a Quality Control Inspector at Beauty Fair Laboratories Limited, focusing on product development and safety compliance. Mayowa holds a Bachelor of Technology degree in Biochemistry from the Federal University of Technology Akure.

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