Revi Kumar

Revi Kumar currently serves as the Assistant Vice President and Head of Branch Operations at ESAF Bank, beginning in August 2023. Previous experience includes leading Centralised Operations at ESAF Small Finance Bank from November 2016 to August 2023, managing a team of 130 and overseeing various customer service processes. Revi Kumar held the position of Branch Head at DHANLAXMI BANK LTD from January 2011 to November 2016, managing a CMS Operations Team and servicing 51 clients. Experience also encompasses a role as Cluster Head of Customer Care at Reliance Communications, Assistant Branch Head at ING Vysya Bank, and Senior Officer at ICICI Bank, developing strong operational and customer management skills over nearly two decades in the banking and telecommunications sectors. Revi Kumar earned a Master's degree in Business Economics from Cochin University of Science and Technology and a Bachelor's degree in Commerce from CMS College, Kottayam.