Amit Mehta

Amit Mehta is a seasoned technical support professional with extensive experience in customer support and quality assurance across multiple organizations. Currently serving as the Lead Technical Support Engineer at Guardant Health since June 2022, Amit previously held positions at Tesorio, where customer satisfaction ratings surpassed 98%, and Poly, where leadership in developing competitive analysis for headsets and authoring over 30 technical documents was demonstrated. With a background at Cisco as an Escalations Engineer and Software QA Engineer, Amit provided Tier 3 technical support, streamlined training for support staff, and managed high-severity cases. Early career experience includes QA roles at Plantronics and Cyberstar Infotech, focusing on product testing and bug resolution. Amit holds a Bachelor's degree in IT from Panjab University and an MBA in Marketing from Punjab Agricultural University.