Neha Yale, MBA, PMP, ITIL-f has a strong background in IT and program management. Neha is currently the Director of the Enterprise Program Office, Strategy & Planning at Guardian Alarm, where they oversee daily operations and strategic priorities. Neha'sresponsibilities include driving organizational process and performance-based maturity, leading multi-year technology and business roadmaps, and enhancing customer experience and employee engagement.
Prior to this, Neha served as the VP of IT Customer Relationship Management, PMO, Service Management, and Site Delivery at Beaumont Health. During their tenure, they successfully operationalized a CIO vision of IT engagement aligned with business objectives, transformed various IT divisions, and achieved notable success in delivering key projects.
Neha also held the position of SVP of IT Strategy & Planning, Service Delivery at Expert Global Solutions (now Alorica), where they led IT integration efforts for mergers and divestitures. Additionally, they have worked in various program management and service delivery roles at HP Enterprise Services and EDS.
Overall, Neha Yale's work experience demonstrates their expertise in driving IT strategies, leading transformational initiatives, and delivering successful projects.
Neha Yale has a Master of Business Administration (MBA) degree from the University of Michigan - Stephen M. Ross School of Business. Neha also holds a B.Sc. degree in Mathematics & Computing from the University of Westminster - Faculty of Science & Engineering. In addition to their academic qualifications, Neha has obtained certifications including IT Information Library Foundations (ITIL) from Pink Elephant in 2002, Dale Carnegie - Public Speaking from Dale Carnegie Training in 1989, and the PMP certification from the Project Management Institute in December 2001.
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