Steve Fales

Steve Fales is a seasoned professional with extensive experience in sales operations, customer service, and branch management. Currently serving as Sales Operations Director at Guardian since September 2018, Steve has previously held significant roles at Synovos and Grainger, where responsibilities encompassed improving profitability, enhancing customer experiences, and leading large teams across multiple branches. Noteworthy accomplishments include steering initiatives that resulted in substantial sales revenue growth, receiving various awards for leadership and collaboration, and managing operations for regions contributing billions in annual revenue. Steve holds a Bachelor’s Degree in Business Administration and Management from Stephen F. Austin State University.