Dhruv Chandiram is an experienced professional with a robust background in the insurance and financial sectors, currently serving as Senior Vice President - Revenue Assurance at Bharti AXA Life Insurance since May 2021. Previously, Dhruv held the position of Director - TA Business Change at Franklin Templeton India, where initiatives centered on digital client engagement were successfully implemented. At Max Life Insurance Company Limited, Dhruv advanced through various roles, including Corporate Vice President and Head of Customer Experience, demonstrating a commitment to enhancing customer loyalty and operational efficiency. Dhruv's career also includes positions at ING Vysya Life Insurance, IBM Global Services, MetLife India Insurance, and Max New York Life Insurance, alongside foundational experience at American Express. Dhruv holds an MBA in Marketing and Finance from the International Management Institute and a B.Com (Hons) from Sri Ram College of Commerce.