Jacqueline Madrigal

Jacqueline Madrigal is a seasoned professional with extensive experience in business continuity and resiliency management across multiple financial institutions. Currently serving as Business Continuity Manager at Sumitomo Mitsui Banking Corporation, Jacqueline partners with senior leadership to enhance operational resilience aligned with regulatory frameworks. In previous roles, Jacqueline has led global business continuity initiatives at Guardian Life and Neuberger Berman, developed crisis response strategies at BNP Paribas, and implemented comprehensive operational resilience frameworks at Bank of America. A background in IT project management and regulatory compliance further complements Jacqueline's expertise, underscored by a Bachelor's degree from the University of Illinois Urbana-Champaign.