Guardian Medical Monitoring
Susan Miller has extensive experience in management and marketing within the healthcare sector. Currently serving as Assistant General Manager at Guardian Medical Monitoring since October 2008, Susan provides crucial support to the General Manager and a national sales team. Prior to this role, Susan was the Marketing Director at Rehab Pathways Group, Inc. from March 2003 to July 2008, where responsibilities included marketing for a residential rehabilitation company specializing in Traumatic Brain Injury and Spinal Cord Patients. Additionally, from February 1995 to March 2003, Susan served as Marketing Director at Medicolegal Services, Inc., focusing on maintaining customer relations with insurance companies while overseeing Independent Medical Evaluations for Disability claims.
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Guardian Medical Monitoring
Established in 1998 as a division of Guardian Alarm Company, Guardian Medical Monitoring is committed to improving health outcomes for seniors and providing peace of mind to their loved ones. We were founded in recognition of the vital need to assist seniors in remaining safe and independent while living healthier, happier lives. Our in-home solutions include Personal Emergency Reponses Systems (PERS), Medication Dispensers, and other products designed to promote safety and independence for seniors. Our dedicated team of highly skilled individuals take great pride in providing the best service in the industry. Our Monitoring Station is staffed by a team of monitoring experts who understand the importance of providing help immediately. We react at the first sign of a problem and remain on the line until help has arrived. Guardian’s local field personnel go above and beyond to ensure customers are familiar with every device we install. After installation, each device is tested in the presence of the customer to ensure both proper operation and complete customer satisfaction. Our Customer Care team is the heart of everything we do. We go above and beyond every day to help keep seniors safe and provide peace of mind for their loved ones. Whether you're a case manager with an MCO, AAA or home care company, a family caregiver or a senior using our service, our focus is on delivering the best customer experience possible.