Paula Walters

Guardsman’s aim: To help everybody enjoy and be proud of their furniture. Founded in 1915, and backed by the strength of a global corporation, our knowledge and craftsman approach have enabled us to become the UK market leader in Furniture Care. We were delighted that the Guardsman Furniture Protection Plans recently won us the 2020 trade award for the best Warranty Provider. We are proud to be the perfect partner to our retailers, delivering efficient, flexible products and services that ensure their customers’ receive an exceptional service experience. From our UK based call centre, right through to our unique network of specialist furniture technicians, our promise is to put our retailers’ customer at the very heart of what we do. A strong relationship with our underwriter has enabled us to draw on their financial experience in this increasingly regulated sector. We’ve taken a proactive approach to dealing with industry requirements, creating an easy to implement compliance process to protect our retailer’s brand. We have a passion for caring for furniture, which doesn’t stop with Protection Plans. We provide an extensive range of high quality care and repair products, sourced from market leading specialists, which enable our customers to add tangibility and value to their insurance sales. We also offer our consumers an innovative, pay as you go in-home repair service, using the skills and experience of our expert repair technicians and cleaning network, Safeclean. Our ethos is to be a fair and empowering employer, providing a safe and enjoyable environment for people who share our passion of providing exceptional service, to develop fulfilling careers.