Jennifer Murphy-Novak RN, MN has over 20 years of work experience in the healthcare industry. Jennifer is currently serving as the Senior Director - Patient Services at Guelph General Hospital. Prior to this role, they held the position of Director - Medicine and Stroke Programs at the same hospital. In addition to their hospital work, Jennifer served as an Adjunct Faculty - Lecturer at Seneca Polytechnic. Previously, they worked at Headwaters Health Care Centre, where they held various positions such as Acting Director - Acute Care Programs, Manager - ICU and Acute Medicine, and Manager - Complex Continuing Care, Rehabilitation & Professional Practice. Jennifer also worked as a Professional Practice Coordinator and a Clinical Resource Nurse - Corporate Education at the same institution. Earlier in their career, they worked as a Registered Nurse in the Emergency Department at Headwaters Health Care Centre. Jennifer also has experience as an Adjunct Faculty - Clinical at Georgian College and as an After Hours Manager at Groves Memorial Community Hospital. Jennifer began their nursing career at Nova Scotia Health Authority and St. Michael's Hospital as a Registered Nurse.
Jennifer Murphy-Novak has a diverse educational background that includes a Master of Business Administration (MBA) degree from Carleton University, which they pursued from 2023 to 2025. Prior to this, they obtained a Master of Nursing (MN) degree from Dalhousie University between 2007 and 2013. Jennifer also holds a Bachelor of Science in Nursing (BScN) degree from Toronto Metropolitan University, which they completed from 2003 to 2006. Jennifer began their nursing education by obtaining an RN Diploma from George Brown College in 2001.
In addition to their academic achievements, Jennifer has obtained various certifications to enhance their skills and knowledge in different areas. These certifications include Diversity Equity and Inclusion Foundations from Harmony@Work in 2022, Mental Health First Aid from the Mental Health Commission of Canada in 2022, Risk Management Certificate from York University in 2021, IMS 200 from the County of Dufferin in 2020, Change Management Practitioner from APMG International in 2019, Lean Six Sigma Green Belt Certification from the Ontario Hospital Association in 2018, Canadian Patient Safety Officer from the Canadian Patient Safety Institute in 2018, San'yas Indigenous Cultural Safety Training from the Provincial Health Services Authority in 2017, Management of Aggressive Behavior - Instructor from MOAB Training International, Inc. in 2017, CTAS Instructor from the Ontario Hospital Association in 2016, Critical Care Nursing from the Nova Scotia Health Authority in 2010, Leadership and Management for Nurses from Ryerson University in 2006, and RN registration from the College of Nurses of Ontario in 2002.
July, 2023 - present
March, 2022