Catarina Mendes

Catarina Mendes is an experienced professional with a strong background in project management and customer success, currently serving as the EMEA Professional Services Team Leader at Guesty since September 2019, where responsibilities include managing a geographically diverse team and overseeing the implementation of Enterprise accounts. Previous roles at Guesty included positions as an Enterprise Solutions Specialist and Professional Services Consultant, focusing on onboarding new accounts globally. Catarina also has experience as an Iberian Customer Success Manager, enhancing key accounts in the Portuguese and Spanish markets. Prior to Guesty, Catarina held various customer experience roles at Uniplaces and owned Boavista Houses, specializing in short-stay rentals in Lisbon. Educational qualifications include an Executive Master in Human Resources and a Double Degree in Tourism and Hospitality Management from Universidade Europeia, complemented by ongoing training in High-Performance Communication.