Kathryn Churches

Kathryn Churches is a Change Management, Training, and Communications Professional at TransUnion, where they lead end-to-end business processes and consumer journeys in the buying process. Previously, Kathryn served as the Director of Product Innovation, Strategy & Design at UnitedHealth Group, pioneering constituent experience initiatives and significantly enhancing healthcare engagement. With a strong foundation in business development and customer experience management across various industries, Kathryn has a proven track record of delivering innovative solutions and driving customer satisfaction. They hold two bachelor's degrees from the University of Wisconsin-Madison in Business Family and Consumer Sciences and Consumer Affairs in Business.