Petra Balasova

Petra Balasova is a skilled Support Engineer currently working at GuideVision, a ServiceNow Elite Partner within Infosys, since September 2021, where expertise in technical support is applied. Prior to this role, Petra served at SAP Concur from September 2018 to August 2021, focusing on troubleshooting and refining the Concur Expense product. Petra's career began at SAP, where roles included Finance Associate from August 2016 to July 2018, managing educational billing and customer service, and an HR Associate role from September 2015 to May 2016, supporting the Managing Director and coordinating VIP visits. Educational background includes studies at Utrecht University from 2014 to 2015.