Jae Jin Rim

Jae Jin Rim is an experienced IT professional with a strong background in application support and engineering, currently serving as a Lead Application Support Engineer at Guidewire Software since July 2019. Expertise includes ETL troubleshooting, infrastructure provisioning, and supporting DataHub and InfoCenter applications. Prior roles include Senior Consultant at First Data Corporation, where responsibilities involved requirements gathering, technical documentation, and project management for POS solutions. Jae Jin Rim also held positions at Welcome Real Time and CSG International, providing Level 2 support and resolving technical issues. Academic credentials include a Post Graduate degree in Oracle DBA from VERIS - IBTA and a Bachelor's degree in Computer Science from Universidade Metodista de São Paulo.