Natalie Defiel

Natalie (Bergstrom) Defiel is a seasoned professional in sales operations, currently serving as Sales Operations Manager at Guidewire Software since March 2017. Responsibilities include developing a smooth renewal process, streamlining operations, and ensuring alignment among global teams. Previous roles at Guidewire include Team Lead in CAM Sales Operations and Sr. Sales Operations Analyst, where Natalie managed about 200 renewal contracts, improved deal efficiency, and facilitated transitions to Salesforce Lightning. Earlier experiences encompass marketing and account management positions at companies such as McCann Minneapolis, Idea-Links, and The Minnesota Daily, with a focus on client relations, campaign execution, and budget management. Natalie holds a degree from the University of Minnesota-Twin Cities, completed in 2016.