Josh Hadden-Leggett is an experienced professional in member and customer services, with a career spanning multiple industries. Currently serving as VP of Member Services and Enablement at Guild since January 2020, Josh has progressed through various roles, including Senior Director and Director of Student Services. Prior experience includes senior leadership positions at WOW! Internet, Cable & Phone, where responsibilities encompassed customer experience management and retention strategies. Notable contributions were made while at The Dow Chemical Company, focusing on marketing communications and public affairs. Earlier in the career, Josh provided consulting services in marketing and communications and conducted research in the advertising community. Josh holds a Bachelor of Science degree in Journalism from Boston University.