Dan Compo

Manager Of Customer Experience at GuildQuality

Dan Compo has a diverse work experience in various roles and industries. Dan started their career as a Residence Hall Director at SUNY Fredonia and then transitioned to Hilbert College as a Graduate Assistant in the Career Development Center. At Monroe Community College, Dan served as a Residence Hall Director, overseeing student operations and providing counseling and advising. Dan then worked at Florida Gulf Coast University as a Program Coordinator, offering services and educational programming to low-income, first-generation college students.

Dan later joined the University of Rochester as an Academic Advisor in the David T. Kearns Center, where they provided holistic advising to students in different programs. Dan then became the Associate Director of MS Advising and later the Associate Director of Student Engagement for MBA Programs, where they maintained client relationships, planned academic programs, and conducted institutional research projects.

Currently, Dan is working at GuildQuality as the Manager of Member Success, responsible for leading a team and providing strategic direction, reporting, churn analysis, and outreach planning. Before this role, they held positions such as Member Services Manager and Member Success Manager - Team Lead, where they managed customer success, conducted web conference training, and built relationships with SMB and Enterprise level accounts, focusing on revenue growth.

Overall, Dan Compo's work experience showcases their expertise in student advising, program coordination, and customer success management.

Dan Compo's education history begins with their graduation from the State University of New York at Fredonia in 2008, where they earned a Bachelor of Arts degree in History/Sports Management. Dan then pursued a Master of Science degree in Student Personnel Administration from Buffalo State University from 2008 to 2010. In 2013, they obtained a Graduate Certificate in Educational/Instructional Technology from Florida Gulf Coast University. The most recent educational attainment for Dan Compo is a Master of Business Administration (M.B.A.) from the University of Rochester - Simon Business School, which they completed in 2018, with a focus on Marketing/Data Analytics.

Links

Previous companies

Hilbert College logo
Florida Gulf Coast University logo

Timeline

  • Manager Of Customer Experience

    April 1, 2023 - present

  • Member Services Manager

    September, 2022

  • Member Success Manager - Team Lead

    March, 2022

  • Member Success Manager

    August, 2021