Guitar Center
Chris Burchard possesses extensive experience in contact center operations and sales leadership across various industries. Currently serving as Vice President of Contact Center Sales at The Guitar Center Company since May 2024, Burchard has previously excelled as Vice President of Customer Success at Physician's Weekly, where efforts led to market expansion and enhanced client experiences. At Empower, leadership encompassed service teams for a substantial client base in the 401k sector, while strategic oversight at Sitel Group resulted in significant revenue generation. Early career accomplishments at Indymac Bank included a remarkable increase in revenue through innovative sales strategies, and foundational experience at Gateway involved managing large sales teams. Burchard holds a Bachelor of Arts degree in Political Science and History from Iowa State University.
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Guitar Center
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The roots of this company go back to 1959, when Wayne Mitchell founded the Organ Center. The company operates Guitar Center and Music & Arts stores across the U.S. Private equity firm Bain Capital bought the company in June 2007.