Bilal Manzoor Hussain

Bilal Manzoor Hussain has a diverse work experience spanning over a decade. Bilal started their career as a Reservations Sales Agent at Gulf Air in January 2009, where they worked until March 2010. Bilal then briefly served as a Special Service Agent, handling ticketing procedures, from April to October 2010. Bilal then took on the role of Web Support & Fraud Prevention Specialist at Gulf Air from November 2010 until September 2019. In this position, Bilal was responsible for maintaining and enhancing fraud prevention procedures on various platforms, as well as troubleshooting website issues and coordinating with relevant authorities. Most recently, Bilal held the position of Digital Development Controller at Gulf Air starting from October 2019.

Prior to joining Gulf Air, Bilal worked at International Agencies Co. Ltd in Bahrain as a Retail Sales Executive from May to November 2008, showcasing their retail sales abilities.

Bilal Manzoor Hussain's education history showcases their pursuit of development in the fields of hospitality administration/management and business/commerce. From 2007 to 2009, they attended the Bahrain Institute of Hospitality And Retail where they obtained a Diploma in Hospitality Management, focusing on Hospitality Administration/Management. Prior to that, from 2005 to 2007, they studied at Gulf Academy, specializing in Business/Commerce, General.

In addition to their formal education, Bilal has also obtained various certifications to enhance their skill set. These include the Google Ads Display Certification from Google, completed in January 2021; the Ultimate Content Writing Masterclass from Henry Harvin Education in June 2020; Shane Snow on Storytelling from LinkedIn in May 2020; the Fundamentals of Digital Marketing from Google in March 2020. Additionally, they hold certifications from Toastmasters International, including Competent Leader obtained in September 2018 and Competent Communicator achieved in November 2017.

Their further certifications include Train the Trainer from Arab Air Carriers Organization in September 2011, Reservations/Sales/Ticketing from IATA Training in January 2009, and Hazard Analysis and Critical Control Point from THE DIPLOMAT RADISSON SAS HOTEL in July 2007.