Syed Baber Mahmood is currently the Service Desk Team Leader at GBM since April 2011. Prior to this, Syed Baber Mahmood worked as a Call Center Team Leader at Mobilink GSM from June 2005 to February 2011, managing a team of customer services representatives and personnel under direct supervision. At GBM, Syed Baber Mahmood manages day to day operations of the Service Desk and acts as the 1st point of escalation.
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