GBM
Syed Baber Mahmood is currently the Service Desk Team Leader at GBM since April 2011. Prior to this, Syed Baber Mahmood worked as a Call Center Team Leader at Mobilink GSM from June 2005 to February 2011, managing a team of customer services representatives and personnel under direct supervision. At GBM, Syed Baber Mahmood manages day to day operations of the Service Desk and acts as the 1st point of escalation.
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GBM
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About Gulf Business Machines (GBM) With more than 30 years of experience, 7 offices and over 1500 employees across the region - Gulf Business Machines (GBM) is a leading end-to-end digital solutions provider, offering the region’s broadest portfolio, including industry-leading digital infrastructure, digital business solutions, security and services. We have nurtured partnerships since 1990 with the world’s leading technology companies and invested in a talented, skilled workforce to implement solutions that cater to customer’s specific, complex and diverse business needs. Some of our strategic partnerships in the Gulf include IBM as their sole distributor throughout the GCC (excluding Saudi Arabia and selected IBM product and services), Cisco as a Gold Partner (the highest level of certification at Cisco), and VMware as a Premier Partner (the highest partner status within VMware).