Osman Unuvardir

Osman Unuvardir is an experienced IT professional with a strong background in service desk support and team leadership. Currently serving as the Service Desk Team Leader at The Nursing and Midwifery Council since September 2017, Osman oversees the 1st line team and ensures adherence to procedures while managing ticket delegation across multiple support levels. Prior to this role, Osman worked at Keybridge IT Solutions Ltd from November 2013 to September 2017, starting as a 1st Line Technician and advancing to Helpdesk Team Leader, where responsibilities included providing comprehensive telephone support for various technical issues and gaining familiarity with infrastructure for multiple companies. Osman completed education at Enfield Grammar School from 2006 to 2011.