POSITION TITLE: Property Manager
MANAGER: Regional Property Manager
GENERAL DESCRIPTION: This mid-managerial position is principally responsible for the day-to-day operations and fiscal management of designated communities. The Property Manager is expected to maintain a high level of customer service and professionalism, be knowledgeable about the market including property specials offered by competitors and any new construction in the area that might impact property performance.
QUALIFICATIONS
Education: Some College Preferred
Experience:
- Minimum three to five years of hands-on work experience in managing tax credits sites and processing affordable housing tenants.
- A demonstrated career progression in affordable housing and possess a solid track record of successful affordable property management.
- Strong knowledge of property maintenance, budget management, property marketing, and the ability to maintain the value of the asset.
- Proficiency in using OneSite Property Management software.
- COS, LIHTC, and ARM certification strongly preferred
Abilities:
- The ability to delegate, communicate effectively, motivate and follow-thru are essential
- Must have good interpersonal skills; excellent problem resolution skills and property management methods along with the ability to problem-solve issues
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
- Responsible for collecting rents and making daily bank deposits
- Prepare delinquency reports, monthly cash receipt summaries and requisite accounting reports
- Achieve or exceed KPI goals regarding, but not limited to, occupancy, expenses, NOI, etc.
- Ensure all invoices are processed daily and advise supervisor of any expense overages
- Control petty cash funds and submit recaps monthly for reimbursement
- Send late notices and non-renewal notices and file evictions in a timely manner
- Negotiate and order supplies and services with vendors and contractors to achieve the best possible prices while maintaining acceptable quality standards
- Conduct staff training, coaching and disciplinary action as needed
- Complete performance reviews of staff as scheduled
- Create an atmosphere of cooperation, enthusiasm, teamwork, and customer satisfaction
- Always maintain property office in an organized and professional manner
- Complete lease administration for the tenants leasing cycle from move-in to move-out
- Responsible for overall property operations and maintenance including buildings and grounds inspections
- Monitor all contractual and vendor relationships ensuring cost-efficient services are obtained for the property
- Market and advertise properties to ensure maximum occupancy levels