Carlos L. has a diverse background in customer service and account management across various industries, including pharmaceuticals, insurance, and financial services. Experience includes serving as an Account Manager for Renovations Experts at Web.com, where Carlos generated revenue through both inbound and outbound calls. Previous roles include HRM Customer Service & Problem Resolution Representative II for Abbvie, handling client support and employee life cycle administration within various workforce management systems. Additional experience encompasses customer service roles at Ordertaking.com and Convergys, along with language interpretation and translation services for ACT America’s Center for Translations, Inc. Carlos holds a diploma in Mainframe Computer Operations from Computer Learning Center in Springfield, VA.
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