Ashley Smith

Ashley Smith is a skilled professional with extensive experience in customer service, benefits management, and emergency dispatching. Currently serving as a Benefits Operational Specialist at Gusto since August 2022, Ashley assists employers and employees in managing health benefits and enhances efficiency through communication with health insurance carriers. Previous roles include Customer Success Specialist at Guardian Life, where Ashley developed recommendations for HR regarding employee accommodations, and Fraud Prevention Specialist at TTEC Digital, focusing on fraud remediation. Prior experience encompasses roles at Asurion, Alorica, and emergency dispatch positions at the Sharkey County Sheriff Department and Greenville Police Department, demonstrating strong problem-solving abilities and a commitment to customer satisfaction. Ashley holds a Bachelor of Business Administration from the University of Phoenix, specializing in Business Administration and Management with a focus on Human Resources.