Claire Pendergrast

Dedicated Customer Success Manager - Cannabis Related Business at Gusto

Claire Pendergrast is a Dedicated Customer Success Manager specializing in cannabis-related businesses at Gusto since May 2024. With prior experience as a Customer Success Manager at CreatorIQ and GRIN, Claire leveraged product knowledge and relationship-building skills to enhance customer understanding, ensure successful business outcomes, and optimize influencer marketing programs. Claire's background includes managing a portfolio of clients at Meltwater, focusing on customer satisfaction and retention, and improving internal processes at Gusto to enhance the client experience. Earlier roles as a Sales Stylist at Madewell and a Lead Foreign Language Teacher in Prague reflect a diverse skill set in customer service and education. Claire holds a Bachelor's Degree in English, Creative Writing from The University of Memphis.

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