Vernon Wittal is a seasoned Senior Customer Experience Leader and trained Co-Active Coach with two decades of contact center leadership experience across multiple industries. They have a proven track record in developing internal talent, focusing on employee engagement, and enhancing customer service quality. Throughout their career, Vernon has held various positions, including Manager of Customer Support at companies like FreshBooks and Nymi, and has been integral in training, operations management, and cross-departmental collaboration. Currently, Vernon is pursuing their education at the University of Toronto.
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