Alissa Verbruggen

Alissa Verbruggen has extensive experience in customer service and support, currently serving as a Medewerker Verkoop & Service at GVB since May 2016, where responsibilities include advising travelers and handling complaints across multiple channels. Prior to this, Alissa worked at Het Customer Care Center from October 2012 to May 2016 as a Zakelijke helpdesk agent for Marktplaats, engaging in senior activities such as supporting colleagues with complex issues, managing communications, and advising businesses on advertising campaigns. Alissa's earlier roles include working as a Kassa/ Servicebalie representative at Media Markt Nederland, a Callcenter Agent at Quality Contacts, and a Bloemist at Artifleur. Alissa holds vocational qualifications in flower arranging from Clusius College Alkmaar and a mixed learning pathway from Clusius College Schagen.