Yvonne Mecchi

Assistant Customer Marketing Manager at GWA Group Limited

Yvonne Mecchi has a diverse work experience spanning multiple companies and roles. Yvonne is currently working at GWA Group Limited as an Assistant Customer Marketing Manager, a position they started in January 2022. Prior to this, they served as a National Account Executive at the same company from December 2020 to January 2022.

From 2014 to 2020, Yvonne worked at Burkinshaw Property, Balyntore Property, and Camberwell Property as a Property Manager and Bookkeeper. In this role, they were responsible for establishing rental rates, attracting tenants through advertising and referrals, negotiating leases, and managing security deposits.

Before that, Yvonne worked at lululemon athletica as a Showroom and Pop Up Store Manager from July 2013 to June 2014. Yvonne also worked at the same company as a Merchandise Planner from December 2011 to January 2013. In this role, they optimized inventory and sell-through financial analysis, provided support to merchants and allocators, established budgets, and conducted reporting on product class performance.

Yvonne's early career includes positions at Bunnings, where they worked from 2005 to 2011. Yvonne served as a Merchandise Planner, managing financial aspects of departmental buyerships and category managers. Yvonne also worked as a Buyer Assistant, supporting the department in various tasks.

Overall, Yvonne Mecchi has a strong background in marketing, sales, property management, and merchandising across various industries.

Yvonne Mecchi has a diverse education history. Yvonne obtained a Bachelor of Business degree with a specialization in Marketing from Victoria University in 2004. In 2007, they completed a Diploma in Business Frontline Management from RMIT University. The same year, they also attended MKS Business Coaching for a Commercial Capabilities Program, although they did not earn a degree from this institution.

In 2015, Yvonne attended the Tampa School of Real Estate and obtained a Real Estate Sales Associate certification.

In addition to their formal education, Yvonne has acquired several certifications. In 2020, they received certifications such as "Learning Salesforce," "Become a Customer Service Specialist," "Communicating Across Cultures," "Creating Positive Conversations with Challenging Customers," "Customer Service: Handling Abusive Customers," "Customer Service: Managing Customer Expectations," "Customer Service: Serving Customers Through Chat and Text," "Customer Service: Winning Back a Lost Customer (2016)," "De-Escalating Intense Situations," "Marketing Foundations: Customer Decision Journey," "Phone-Based Customer Service," "Winning Back a Lost Customer," "Building Rapport with Customers," "Customer Service Foundations," "Customer Service: Call Control Strategies," and "Customer Service: Problem Solving and Troubleshooting." These certifications were obtained from LinkedIn.

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