Klaus Unger

Klaus Unger has a diverse work experience in the field of HR Technology. Klaus is currently working as the Director Global HR Technology at GXO Logistics, Inc., where they are responsible for overseeing the design, optimization, and daily operations of workforce technology for 95,000 employees in over 30 countries. Klaus has successfully implemented digital transformation initiatives, standardized global employee lifecycle processes, and optimized the HR Technology team structure to achieve cost savings and operational efficiencies.

Prior to their current role, Klaus worked as a Senior Manager at Allstate, where they provided guidance on employee experience, innovative technologies, automation, and chatbots. Klaus developed a roadmap for employee experience and automation and managed knowledge base transition and chatbot integrations.

Klaus also has experience working as a Consultant for HR Solutions and Transformation at Peterson Technology Partners/Allstate. In this role, they provided advisory services on employee experience, new technologies, automation, and chatbots. Klaus managed knowledge base transition and chatbot integration using agile project management and developed a roadmap for employee experience and automation.

Before joining Allstate, Klaus worked as the Director of HR Technology at Mayo Clinic, where they directed the design, optimization, and daily operations of technology and payroll for 70,000 employees. Klaus also developed an analytics portfolio to provide leadership with actionable insights.

Earlier in their career, Klaus held senior management positions at Research In Motion and Life Technologies, where they gained extensive experience in global HR Systems, analytics, and team management.

Klaus started their career as a Business Analyst at GDR and HLW Consulting, where they specialized in SAP HR.

Overall, Klaus Unger has a strong background in HR Technology, with a focus on digital transformation, employee experience, and automation. Klaus has successfully led various projects and initiatives throughout their career, demonstrating their expertise in optimizing processes, implementing innovative programs, and providing strategic insights to senior leadership.

Klaus Unger obtained both their Bachelor's degree in Management Information Systems and their MBA in Human Resources from Bielefeld University between the years 1988 and 1995.