Yoana Carolina González

Yoana Carolina González has a diverse work experience spanning over ten years. Yoana Carolina currently works at Habi in the Tech Operations role, starting in August 2021. Prior to that, Yoana worked at Digiware from 2016 to 2021, where they held various roles including IT Analyst and Assistant Technology Administrator. Yoana Carolina'sresponsibilities included automating internal processes, diagramming process flows, creating web forms, managing issues, and generating consolidated reports. Before Digiware, Yoana worked at Getronics Latam as a Field Service specialist from 2014 to 2016, where they performed equipment preparation, standard partitioning, image mounting, and formatting. Yoana Carolina began their career at Teleperformance Colombia in 2011 as a BackOffice Agent, providing technical support for internet services and configuring wifi networks. Finally, Yoana briefly worked at Espacio & Mercadeo S.A in 2010 as an Auxiliar Help Desk, performing computer assembly, hardware maintenance, software installation, network support, and managing corporate email. Overall, Yoana has a wealth of experience in technology operations, IT analysis, and technical support.

Yoana Carolina González has a comprehensive education history in the field of systems engineering. Yoana Carolina began their academic journey in 2010 at the Servicio Nacional de Aprendizaje (SENA) where they obtained a Technical degree in network installation. In 2013, they pursued further education at SENA and earned a Technical degree in software programming.

In 2017, Yoana enrolled at Fundación Universitaria Compensar and pursued a Professional degree in database analysis and design, which they completed in 2020. During the same period, they also obtained an intermediate degree in systems analysis and development of information systems.

Continuing their studies at Fundación Universitaria Compensar, Yoana pursued a Bachelor's degree in systems engineering, which they are expected to complete in 2023.

Alongside their formal education, Yoana has obtained several certifications from Platzi, an online learning platform. Yoana Carolina completed courses such as "Prework: Development Environment Configuration on macOS," "Identifying and Overcoming Imposter Syndrome," "SQL and MySQL," "Professional Scrum," and "Process Automation with Zapier." These certifications showcase their commitment to continuous learning and professional development in the field of systems engineering.