Scarlett Copus

Scarlett Copus is an experienced professional with a career spanning several roles in the financial services and customer service sectors. Currently serving as a Case Manager at Habito since November 2022, Scarlett previously held the position of Mortgage Underwriter at Yorkshire Building Society from June 2021 to November 2022. Prior to that, work at Santander UK from June 2017 to May 2021 included various roles such as Fraud & Payments Escalations Advisor, Fraud & Payments Advisor, and Credit Card Advisor. Additional customer service experience includes a role as a Customer Service Assistant at Vue Entertainment and as a Customer Service Sales Assistant at Sports Direct. Earlier career experience includes serving as an Accounts Assistant at Bango Design. Scarlett holds a GCSE from Buttershaw Business & Enterprise College and an Extended Diploma in Music Performance from Leeds College of Music.